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[SOLVED] Laptop Audio Problem ( HP Pro book) - Question Info
During the COVID pandemic and even post-pandemic, Zoom remains one important video conferencing app people have installed and use on their devices. With it, many were able to and still can virtually remain in touch with loved ones. The app also plays a key role in learning, business, meetings, and other areas of our lives.
People who are not familiar with the controls of the app can also find it hard to hear other participants or get their voices heard. Participants on the other end of a zoom meeting might not hear you for a number of reasons. Some of these factors are outlined below.
All of these issues require different fixes. One common issue, however, which first-time zoom users, in particular, run into is disabling audio and muting their microphone. Zoom audio system lets you hear audio and sounds coming from other participants if you have your audio connected. And to be heard, you must stay unmute. Setting 1: While in a meeting, tap your screen to display the meeting controls below your screen. Setting 2: To be heard by other participants in a Zoom meeting, tap on the screen to show the call controls.
I need help with audio settings. How to find an audio driver HP periodically provides updates for software, drivers, and firmware free of charge, to ensure you get the best from your products. Update audio drivers You can either watch the video or follow the simple instruction below to update drivers. How To Update Windows Validate the driver is working correctly When the driver has been updated, run the HP Audio Check to validate the driver is working correctly. Launch Audio Check.
More information If you're looking for a specific driver, visit the Software Download Page to select your product, and then download the latest driver. Two automated tools are available: HP Audio Check is the recommended tool. Run HP Audio Check and follow the instructions. Restart your computer. How to test sound if the audio checks don't find problems If you are using external speakers or headphones, they might be faulty.
Further help If you still have problems or are not using Windows 10, the following documents may help. Fixing issues after updating Windows 10 Many audio problems after upgrading Windows 10 can be fixed by a few basic steps. Sometimes a reboot is needed or the driver needs to be reinstalled. How to configure audio settings Audio settings and configuration depend on the computer model, the operating system, and any external equipment such as headphones, speakers or external micorphones.
This video explains how to set the default speakers in Windows How to Set the Default Speakers in Windows We can also help with these audio topics. Conexant audio driver issues. RealTek audio driver install help. Beats audio driver help. Microphone not working issues. Follow the steps in this video for basic HDML audio troubleshooting.
How to solve Conexant problems Many Conexant problems are due to the driver not being up to date. How to install Realtek audio drivers There are no specific instructions for installing RealTek drivers. Beats drivers and Audio Console There are no specific drivers for the Beats audio and speakers built into your laptop, so you need to use the Windows update tool to ensure you have the correct audio drivers.
How to solve microphone problems There are many possible causes of microphone problems, and these basic steps should help resolve the most common ones. This video contains the basic steps to fix the most common microphone issues. Zoom support Skype support Messenger support. Support videos about audio issues.
Identify your PC for manuals and specific product information. Let HP detect your product Find out more. Select a product type for tips on finding your serial number Laptop Desktop. In Windows, search for and open Check for updates. Install any available updates. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions.
HP Customer Support. Select your model. How does HP install software and gather data? Restart the computer If no sound comes from the speakers or headphones connected to your computer, an application controlling the device might be preventing other applications from using the speakers or headphones. Run the sound problems troubleshooter Automatically identify and fix audio errors with the Windows sound troubleshooting tool. Test external speakers or headphones If you are using external speakers or headphones, they might be faulty.
Note: If you use Bluetooth or wireless devices, make sure that they are paired per the manufacturer's instructions. Update the audio driver Use Windows Update to update to the latest audio drivers available for your computer.
Advanced troubleshooting for sound issues The following documents provide advanced troubleshooting procedures.
Fix your PC Sound or Audio Issues | HP® Support.How to Fix the Microphone on an HP Laptop
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Zoom audio not working on hp laptop.Zoom Audio Not Working? 5 Ways to Fix It
Install any available updates. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript.
Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Restart the computer If no sound comes from the speakers or headphones connected to your computer, an application controlling the device might be preventing other applications from using the speakers or headphones.
Run the sound problems troubleshooter Automatically identify and fix audio errors with the Windows sound troubleshooting tool. Test external speakers or headphones If you are using external speakers or headphones, they might be faulty. Note: If you use Bluetooth or wireless devices, make sure that they are paired per the manufacturer's instructions. Update the audio driver Use Windows Update to update to the latest audio drivers available for your computer. Advanced troubleshooting for sound issues The following documents provide advanced troubleshooting procedures.
Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
Loading Results. If you have issues after updating Windows 10, see the section I'm having issues after updating Windows 10 on this page. HP Audio Check is the recommended tool. It detects common hardware problems and also checks the HP driver is working correctly.
It requires HP Support Assistant 8. In Windows, type find and fix audio into Search , or right-click the speaker icon on the taskbar and select Troubleshoot sound problems. Select Find and fix audio playback problems or Find and fix audio recording problems , and click Next. Select the device you want to troubleshoot, and then click Next and follow the instructions. If the Windows Audio Troubleshooter says it is working correctly, any remaining problems are probably not due to the HP computer hardware or Windows software.
If you are using external speakers or headphones, they might be faulty. Try using another set of speakers, or a pair of headphones. If the second set of speakers or headphones produces sound without problems, the first set is probably faulty. If you still have problems or are not using Windows 10, the following documents may help. Many audio problems after upgrading Windows 10 can be fixed by a few basic steps.
We recommended you try these solutions first. The next step is to reinstall the audio driver. Go to the Software and Driver Download page , find your product, and go to its download page. Restart your computer, then run HP Audio Check and follow the instructions. The HP Support Communities may have information, or you can ask the experts directly. Audio settings and configuration depend on the computer model, the operating system, and any external equipment such as headphones, speakers or external micorphones.
There may be specific information for your computer. Go to the Product Selector Page and select your product, and see if there is information specific to your product.
If this doesn't solve your problem follow the audio troubleshooting steps in I have no sound or my sound is not working on this page. Many Conexant problems are due to the driver not being up to date. This video contains instructions for checking if your drivers are up to date. If you're looking for a specific driver, visit the Software Download Page to select your product, and then download the driver you're looking for.
If you get the following message when starting up the computer "Failed to create Conexant Audio Factory, the SmartAudio will now exit", follow the instructions in Failed to Create Conexant Audio Factory. There are no specific instructions for installing RealTek drivers. This video contains general instructions for checking if your drivers are up to date.
There are no specific drivers for the Beats audio and speakers built into your laptop, so you need to use the Windows update tool to ensure you have the correct audio drivers.
This video contains general instructions for checking if your WIndows 10 drivers are up to date. There are many possible causes of microphone problems, and these basic steps should help resolve the most common ones. If you're using an external microphone with an app such as Zoom or Mesenger the problem could be due to the headset or the configuration of the app. Resolving Microphone Problems Windows 10, 8 contains detailed steps for solving microphone issues.
If you have an external microphone and still have problems, we recommend visiting the manufacturer's support website. If you're using an app such as Zoom or Skype, you may need to check its audio configuration.
Use the app's help, or go to the relevant support website for more information. For example:. Zoom support. Skype support. Messenger support. Bang and Olufsen provides custom tuning for both built-in speakers and headphones with user-selectable equalization presets and manual sound tuning.
Our Virtual Agent can help you with wi-fi, scanning, faxing and other setup issues. Find great tips and helpful solutions from other HP product users. Select a product type for tips on finding your serial number. Choose a different topic. Welcome to HP audio support You were successfully playing tunes and participating in virtual meetings yesterday, but now you have no sound. How can we help?
I need to find an audio driver. I have no sound or my sound is not working. I'm having issues after updating Windows
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