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Not able to access camera in Zoom with Windows 10 on my laptop - Microsoft Community.How to Fix It When a Zoom Camera Is Not WorkingOptions Help Chat with a consultant. Include archived documents. Improve and troubleshoot your Zoom experience. Do not disable any necessary devices that help protect or otherwise secure your network. If you are connecting via telephone or an H. Close other programs that can access your camera.
Other software could be competing with Zoom for your webcam. Check your device settings. Go to the camera settings on your device to make sure it's not disabled. Check your app permissions. Make sure Zoom has permission to use your camera by going to your device's app settings. Update your device's drivers. Windows users should go into the Device Manager and check to make sure the camera's drivers are up-to-date.
Update your Mac. If you're on a Mac running macOS Restart your device. A reboot fixes most computer problems because it closes any ongoing processes that could be interfering with software or hardware , such as your camera.
Check your specific device for more information. Webcams can only be used by one program at a time. Try closing out of other software, one a time, to see when the light stops. You have to enable that separately. Your audio output device may be missing, or the wrong audio output device may be selected. To change your audio output for Zoom to another device, go into your settings:. If your Internet is unstable stop your video feed. Another option is to show your video during introductions or if you have a question, but stop your video feed during other parts of the meeting.
Disable HD Video in Zoom: You can disable the HD video option by selecting video settings in a meeting - select the up arrow to the right of the video icon and check or uncheck the HD video option. Mute Microphone When Not Talking: When you aren't talking mute your audio click on the microphone icon to mute or unmute.
What You Need to Know. Updating your apps is critical to ensure that it runs smoothly and without issues. If you are running an outdated Zoom, it could be why your camera is not working during meetings. For Zoom apps on your Windows or macOS computer, visit the official download page to download the latest update.
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